Digital Safety and Online Behaviour Code

Before Sessions Begin

• A parent or carer must read and agree to this code before a child accesses any live Miss ICT session
• Session links are shared directly with parents or carers — do not share the link with anyone else
• Learners should join from a suitable, private space — not a public area where other people are visible on camera
• Ensure the device and internet connection are working before the session starts

During Live Sessions

All live sessions — 1-to-1 and group

• Learners must not share their screen beyond the coding or work environment
• Learners must not record any part of a session without prior written consent from Miss ICT and all participants
• Appropriate, respectful language must be used at all times
• Learners must not attempt to contact other learners directly through the session platform

Group sessions — Arcade Live (max 3 learners) and Intensives (max 4 students)

• Do not share personal information — full name, home address, school name, or social media handles — with other learners
• Be kind and supportive to fellow learners; Miss ICT sessions are a no-judgment zone
• If something makes you uncomfortable, tell Dee immediately or ask a parent to email Get in touch after the session

Arcade Circle Community

• Arcade Circle is a moderated online community for Arcade learners and their parents/carers
• All posts are visible to Dee as community moderator
• Direct messages between learners are not permitted
• Only first names and work from coding sessions should be shared in the community — no personal details, photos of faces, school names, or home addresses
• Content that is unkind, inappropriate, or that could identify another learner will be removed without warning
• Parents are responsible for supervising their child's participation in Arcade Circle

Arcade Home Packs

• Arcade Home materials are licensed for a single user — the purchasing family — and must not be shared, reproduced, or distributed to others
• If learners complete optional sharing activities (such as posting a project), only first name and age may be used

Miss ICT's Responsibilities

• Miss ICT will never ask learners for personal information beyond what is needed to deliver the service
• Session links are never shared publicly
• Dee will not contact learners directly — all communication goes through parents or carers
• Any safeguarding concern is handled in line with the Safeguarding Policy

If Something Goes Wrong

If a learner or parent is concerned about anything that happened during a session or in Arcade Circle:

1. Email Get in touch as soon as possible with details
2. All concerns are taken seriously and responded to within 1 working day
3. If there is an immediate safeguarding concern, contact the NSPCC on 0808 800 5000 or emergency services on 999

Last updated: 13 March 2026.