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Miss ICT

Frequently Asked Questions

Everything parents, learners, and commissioners ask most often โ€” answered honestly.

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Answers to the questions parents, learners, and commissioners ask most often. If something isn't here, email Get in touch and Dee will respond personally.

๐ŸŽ“Tutoring and Academic Support

Who is Miss ICT tutoring for?

GCSE and A Level Computer Science students who want 1-to-1 support with theory, Python, exam technique, or NEA coursework. Particularly effective for learners who have found school explanations confusing, students with SEN, and those who need calm, structured, patient teaching.

What are your qualifications?

Dee holds QTS (Qualified Teacher Status), a PGCE, a First Class Honours degree in Digital Media Production, and is currently completing a Master's in Computer Science and AI at the University of York. She is an active OCR GCSE Computer Science examiner with 16 years of teaching experience and has supported 500+ SEN learners.

Do you only teach OCR or can you support AQA and other boards too?

Dee is a GCSE examiner, so OCR GCSE is where her exam insight is sharpest โ€” she knows exactly what the mark scheme rewards. That said, the core content for GCSE Computer Science is very similar across AQA, Eduqas, and OCR, and she tutors students across all boards. Please mention your exam board when you book.

How do sessions work?

All sessions are online via video call. You book through Calendly and receive a secure link. 1-to-1 sessions are typically 60 minutes. For group intensives (max 4 students), you receive the session link when your place is confirmed. Sessions are not recorded without explicit consent.

What is the GCSE Exam Rescue Intensive?

A focused small group revision session for GCSE Computer Science students in the weeks before exams. Maximum 4 students. Students receive structured paper walkthroughs, Python confidence building, and exam technique guidance. Runs over 3 evenings, 6pmโ€“8pm. ยฃ250 per student per block. Ideal for Year 11 students who need intensive final preparation.

What is the A Level Exam Intensive?

A premium 2-evening intensive for A Level students, 6pmโ€“8pm. Students receive unique unseen papers before the sessions, complete them independently, then join for full walkthroughs, mark-focused feedback, and explanations. Maximum 4 students. ยฃ280 per student. Designed for students who need final paper preparation before sitting real exams.

What is A Level NEA support?

1-to-1 support for A Level students working on their NEA (Non-Examined Assessment) coursework project โ€” worth 20% of the final A Level grade. Sessions cover project planning, analysis structure, design documentation, and evaluation. Important: Miss ICT NEA support does not involve writing or debugging the student's code, which would constitute malpractice. ยฃ50/hr.

Can I sit in on my child's session?

Yes โ€” parents are welcome to remain nearby, especially for younger or more vulnerable learners. For group sessions and Arcade Live, parents are encouraged to be in the same room or available. You don't need to actively participate, but your presence provides reassurance for your child and supports our safeguarding approach.

๐ŸŽฎMiss ICT Arcade

What age is Arcade for?

Arcade Live and Arcade Home packs are designed for learners aged approximately 8โ€“16, though there is no hard age limit. The sessions are particularly popular with home-educated learners and children who are off-timetable. The Scratch pathway suits younger or beginner learners; Python and Game Design suit older or more confident ones.

How does Arcade Live work?

Arcade Live is a 30-minute live online coding session, Monday and Thursday at 12:30โ€“1:00pm. Maximum 3 learners per session โ€” intentionally tiny to keep the environment calm and personal. You can book Pay As You Go at ยฃ10 per session, or a 6-session pass at ยฃ8 each (ยฃ48 total to secure your spot).

What are Arcade Home packs?

Structured learning packs for home-educated learners to use independently between live sessions, or as a standalone resource. Scratch, Python, and game design tracks are available. Starter Pack is free. Term Pack (12 weeks) is ยฃ33. Full Year Pack (39 weeks across 3 terms) is ยฃ96. Term and Year pack buyers get access to Arcade Circle.

What is Arcade Circle?

A warm, moderated online community for Arcade learners and their parents. Includes weekly prompt threads, monthly Q&A sessions with Dee, and parent guidance. Included with Term and Year pack purchases. No direct learner-to-learner messaging โ€” all interaction is visible to Dee as moderator. Available to Arcade Live learners separately on request.

๐ŸซSEND and Provision

Can Miss ICT be commissioned as EOTAS provision?

Yes. Miss ICT provides specialist online Computer Science provision commissioned by local authorities, virtual schools, and SEN departments. Dee is DSL trained, holds an Enhanced DBS, QTS, and has extensive experience delivering provision for SEND learners in alternative settings. Rates are ยฃ55โ€“ยฃ80/hr depending on placement requirements. Contact Get in touch to discuss.

What safeguarding is in place?

Dee is a trained Designated Safeguarding Lead (DSL) with an Enhanced DBS certificate. Miss ICT operates under a published Safeguarding Policy and Digital Safety Code. All sessions use secure, private links. Session recordings are only made with explicit prior consent. For full details, see the Safeguarding Policy.

Can Miss ICT support learners with an EHCP?

Yes. Dee has extensive experience working with learners with EHCPs and can deliver provision that aligns with EHCP targets, communication preferences, and sensory needs. Progress reports can be provided to commissioning bodies as required.

๐Ÿ’ณBookings and Payments

How do I book?

Use the booking page to book Arcade Live, GCSE Exam Rescue, A Level NEA support, or A Level Intensives via Calendly. For 1-to-1 tutoring, use the academic page to book directly. For provision enquiries, contact Get in touch.

What is your cancellation policy?

1-to-1 sessions cancelled with more than 24 hours' notice can be rescheduled at no charge. Cancellations with less than 24 hours' notice are charged at the full rate. Group intensives are non-refundable once the block begins. Full details in the Refunds Policy.

Can I get a refund on digital resources?

Digital resources are non-refundable once accessed or downloaded. If you experience a technical problem accessing a purchased resource, email Get in touch and it will be resolved promptly. See the full Refunds Policy for details.

Is there anything you can't help with?

Miss ICT specialises in Computer Science. Dee does not tutor other subjects. For A Level NEA, support is strictly limited to project planning, documentation, and structure โ€” no code writing or debugging, which would constitute academic malpractice. If a learner's needs go beyond what Miss ICT can safely provide, Dee will say so clearly and help signpost to appropriate support.

Still have a question?

Email Get in touch and Dee will reply personally, usually within one working day.

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