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SEN and SEND ยท Parents and Carers

The Complete SEN Parent Guide

Navigating the UK SEN system is genuinely difficult. This guide walks through every stage โ€” from first concern to specialist placement โ€” with plain language, real timelines, and the exact questions to ask at each step.

Get in touchSEN Support Toolkit

What this covers

What SEN support should look like โ€” and when it is not enough
How to request an EHCP needs assessment
Your rights at every stage of the process
What EOTAS is and when to ask for it
Exam accommodations your child may be entitled to

Understanding the SEN framework

The UK SEN system operates in stages. Each stage has specific rights, timescales, and processes. Understanding where your child is in the framework is the starting point for everything else.

The four stages of SEN support

Stage 1: Quality First Teaching โ€” differentiation within mainstream class. Stage 2: SEN Support โ€” additional interventions, a Learning Support Plan, SENCO involvement. Stage 3: EHCP Needs Assessment โ€” formal statutory assessment. Stage 4: EHCP โ€” a legal document binding the local authority to provide named provision.

The key legal principle

A school has a duty to make reasonable adjustments for children with SEN whether or not they have an EHCP. An EHCP provides legal protection and named provision. You do not need a diagnosis to request SEN support โ€” need is the criterion, not diagnosis.

Stage 1 โ€” Raising a concern

The first conversation is often the hardest. Being clear, calm, and specific gets better results than being confrontational.

1
Request a meeting with the SENCO.Email the school and ask specifically for a meeting with the SENCO (Special Educational Needs Coordinator), not just the class teacher.
2
Prepare your observations.Write down specific, dated examples of what you have noticed at home. Homework avoidance, time taken, distress, difficulty explaining concepts. Specific examples carry more weight than general concerns.
3
Ask these specific questions.Has my child been identified as requiring SEN support? Is there a Learning Support Plan or equivalent? What interventions are currently in place? What evidence is being collected? What are the next review dates?
4
Follow up in writing.After the meeting, send an email summarising what was agreed and by when. This creates a paper trail and demonstrates you are engaged.

Requesting an EHCP needs assessment

If SEN support is not enough, you can request a statutory EHC needs assessment. This is a right, not a favour โ€” the local authority must consider your request within 6 weeks.

Who can request

A parent or carer can request an EHC needs assessment directly from their local authority. You do not need the school's permission, though their involvement helps. Young people over 16 can request for themselves.

What the LA must do

The local authority must respond within 6 weeks saying whether they will assess. If they refuse, you have the right to appeal to the SEND Tribunal. If they agree, the full assessment must be completed within 20 weeks.

1
Write a formal request letter.Address it to the SEN team at your local authority. State your child's name, date of birth, school, and the specific difficulties they are experiencing. Include any evidence you have.
2
Include supporting evidence.School reports, teacher letters, private assessments, GP letters, or any other professional evidence. You do not need an official diagnosis โ€” evidence of need is sufficient.
3
Note the statutory timescales.6 weeks to decision. 20 weeks from request to final EHCP. These are legal deadlines. Chase in writing if they are missed.
4
Know your right to appeal.If the LA refuses to assess, refuses to issue an EHCP, or the content of the EHCP is inadequate, you can appeal to the First-tier Tribunal (SEND). IPSEA and SOS!SEN provide free advice.

What is EOTAS and when to ask for it

EOTAS (Education Other Than At School) is provision for children who cannot attend mainstream school. It is funded and arranged by the local authority.

When EOTAS applies

School refusal due to mental health, medical needs preventing attendance, permanent exclusion with no school place, or a breakdown of a specialist placement. EOTAS is not a choice โ€” it is a statutory duty when the LA cannot secure a suitable school place.

What EOTAS can include

Home tuition, online tuition, hospital school, AP providers, or any combination. The provision must be suitable for the child's age, ability, and special educational needs. It should add up to a full-time education equivalent.

Requesting EOTAS

If your child has an EHCP: request a review and ask for EOTAS provision to be named in the plan. If they do not have an EHCP: write to the LA's SEN team. If the LA delays: EOTAS is a statutory duty โ€” document everything and seek advice from IPSEA or SOS!SEN.

Exam accommodations your child may be entitled to

Many students with SEN are entitled to exam accommodations that make a significant difference to outcomes. Missing the application deadline means losing the accommodation.

Extra time

25% additional time (standard). 50% in cases of significant need. Requires evidence from an educational psychologist or specialist teacher. Must be the child's normal way of working.

Reader

Someone reads questions aloud. Essential for students with significant reading difficulties. Requires evidence. The reader cannot explain or interpret โ€” only read.

Scribe

Someone writes the student's dictated answers. For students with significant writing difficulties. Requires evidence. Standard spelling and punctuation rules are applied.

Rest breaks

Supervised rest breaks during the exam. Particularly helpful for students with fatigue conditions, anxiety, or concentration difficulties. The clock stops during breaks.

Critical: check the JCQ deadline

Exam access arrangement applications are submitted by the school through JCQ (Joint Council for Qualifications). The deadline is typically in Year 11 spring term. Ask your SENCO in September of Year 11 what arrangements are in place and when the deadline is.

Need specialist computing provision for your child?

Miss ICT provides EOTAS and commissioned provision for learners who cannot access mainstream computing education. EHCP-aligned, trauma-informed, and available across England.

Enquire about provisionSEND Provision page

Frequently asked questions

Do I need a diagnosis before requesting an EHCP?

No. The law is clear: need is the criterion, not diagnosis. A child with significant unmet educational needs can be assessed for an EHCP regardless of whether they have a formal diagnosis.

The school says my child does not need an EHCP. Can I still request one?

Yes. Parents can request an EHC needs assessment directly from the LA without the school's agreement. The school's view will be sought during the assessment, but it does not determine whether an assessment takes place.

What is the SEND Tribunal?

The First-tier Tribunal (Special Educational Needs and Disability) hears appeals against LA decisions about EHCPs. It is free to use. IPSEA (ipsea.org.uk) and SOS!SEN (sossen.org.uk) provide free guidance.

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